Once your order has been dispatched we are unable to update your delivery address. When selecting our courier option, it will be necessary for someone to sign to acknowledge the receipt of the parcel upon delivery. Silvery will not be held responsible or liable for incorrect delivery details supplied by customers when checking out. Please note that our courier partners are unable to deliver to P.O. View the emails that we send you for guidance on order progress.Paying via credit card is the swiftest method of payment.You will receive email notifications at the various stages of your order progress. We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing, even if you bank with Mettle. Payments can take up to two days to reflect. Manufacturing and handcrafting of your order will begin processing once payment has been received and it has cleared. We are unable to enter into discussions if you openly admit to not having read our Terms and Conditions. It’s your responsibility to read the Terms and Conditions. Upon placing your order you are required to tick the box “I have read and agree to the website terms and conditions*” which is a mandatory field prior to being able to complete your order. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. Silvery strives for excellence and in turn wants you to be happy with your purchase. If your responses are delayed or our calls and attempts to communicate with you go unanswered, we are unable to expedite the order when you do eventually make contact.įor additional insight please review our detailed Terms and Conditions. The sooner this is resolved, the sooner your order returns to the workshop to continue being manufactured. We will contact you to clear any details or order related queries with you. If your order is “in query” it impacts the turnaround time. A public holiday will delay the delivery of your order by at least one additional day. Public Holidays: Orders are not processed, dispatched or delivered on public holidays. Duties & Vat are paid for by Silvery Jewellery and will not delay your order. Once your order is completed we then ship your order directly to your location using DHL Express which includes your tracking number. When your order arrives, our team ships your order the same day with the Royal Mail for the final delivery. Once your order is completed we then ship your order to our Silvery dispatch team based in Bristol United Kingdom with DHL Express. Typically the time period to create your personalised item will take 2 working days unless you have selected our express crafting shipping option. Delivered with the DHL Express + TrackingĪll our jewellery is crafted by our jewellers at our crafting studio based in South Africa.Express Delivery Time: 3 - 4 Working Days.Express Crafting Time: Next day dispatch.Delivered with the Royal Mail + TrackingĮXPRESS CRAFTING TIME & DELIVERY BREAKDOWN - £ 15.00.Standard Delivery Time: 4 - 6 working days.STANDARD CRAFTING TIME & DELIVERY BREAKDOWN Urgent Order: Current Average Crafting & Delivery Time: 4 - 5 Working Days.Standard Order: Current Average Crafting & Delivery Time: 6 - 8 working days.Our sterling silver cross necklaces are a beautiful way to show off your faith in a subtle and elegant way. We offer a variety of different metals, so you’re sure to find something that suits your taste and style! Whether you’re looking for a present for someone special or just want something new to add to your wardrobe, these cross necklaces are sure to make an impression! These necklaces are comfortable and durable, so you can wear them without worrying about them breaking. Our Dainty Cross necklaces are designed to be worn every day, so you can keep your cross close to your heart all the time. It is one of the most popular pieces of jewelry that people wear all over the world. It can be worn by everyone from children to adults, men to women. A cross necklace is a beautiful way to display your faith at all times by wearing one as part of your daily attire or even when you’re going out for special occasions! You can choose from different types of crosses depending on what you want whether it be silver or gold or dainty!
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